Shipping Policies

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care 1800 266 6123 / 020 68197600 or Contact us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

You may track the shipping status of your order on our website, by clicking at Track your Order section.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Shipping Partners

We use Fedex, Aramex to ship our products to your destination as available during checkout and chosen by you.

We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners do not have coverage or have served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, they will not accept the shipment.

Shipping Time / Delivery Time

We make our best efforts to ship your order within the same day of the order. 99% of our orders are shipped within 24 hours.

We ship on weekdays (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY.

Same-day delivery will be available for orders placed before 01:30 PM (Except Sunday’s & Public Holidays).

Customers can expect their orders to arrive between 3 PM – 10 PM.

Shipments through BlueDart, if created before 02:00 PM, will be picked up by them on the same day. Otherwise, the shipment will be picked up only the next day.

Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping company has its own methods, intermediate transit locations, etc., and the delivery time is not predictable.

Please plan your order allowing sufficient time for the delivery instead of last-minute orders.